GET FREE DELIVERY WITHIN BANGALORE FOR ORDERS ABOVE Rs.6000! X
6364417222
6364417222
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Frequently asked question

    Leaving a review for a product is easy! Here’s how you can do it: • Log in to your account – Make sure you’re signed in to your account. • Go to "My Orders" – Navigate to your order history to find the product you want to review. • Select the product – Click on the product you’d like to review. • Click on "Write a Review" – You'll see an option to leave a review once you open the product page. • Share your experience – Rate the product and write your comments. Feel free to include details about what you liked (or didn’t like), and how the product worked for you. • Submit – After writing your review, hit submit!
    Yes! You can use your accumulated reward points to get discounts on future purchases. Once you’ve earned enough points, you can apply them during checkout to reduce the total cost of your order. The more points you have, the greater the discount you can unlock! To redeem your points, simply: • Log in to your account. • Add items to your cart. • During checkout, you’ll have the option to apply your reward points towards a discount. Keep an eye on special promotions too, as you might be able to use your points for exclusive deals
    Our loyalty program is designed to reward our customers for their continued support! By signing up for our rewards program, you can earn points with every purchase. You’ll earn 1. Rs for 100 points and you can redeem those points for discounts, special offers, or exclusive products.
    If your payment is processed but the order is cancelled, here's what will happen: • Refund Process: You will receive a full refund for the order. The refund will be processed to the original payment method you used during checkout. • Refund Timeframe: The refund may take 3-5 business days (or longer depending on your payment provider) to appear in your account. • Notification: You will be notified via email or app notification confirming that the order was cancelled and the refund has been processed. • Alternative Resolution: In some cases, you may be offered a store credit or the option to place a new order if the cancellation was due to an out-of-stock issue or other reasons. If you have any concerns about the cancellation or refund, feel free to reach out to customer support for further assistance
    If your order was never delivered, follow these steps: • Check the Tracking Information: First, check the tracking details provided for your order. You can find this in your Order History or the confirmation email. This will show if there were any delivery updates or delays. • Verify Delivery Address: Double-check that the shipping address you provided is correct and complete. • Contact the Carrier: If tracking shows the item was delivered but you haven’t received it, contact the delivery carrier (e.g., courier service) for more details on the status of your order. • Contact Customer Support: If the carrier can’t help or the delivery status is unclear, reach out to customer support through the app. Provide your order number and details of the issue. • File a Claim: If your package is marked as delivered but you're unable to find it, customer support will help you file a claim for a lost or undelivered item. • Wait for Resolution: Once customer support has all the details, they will either resend the item, provide a refund, or offer an alternative solution based on the situation
    To contact customer support, follow these steps: • Open the app, click on “More” option and go to the "Help" or "Support" section, usually located in the app's menu or your account settings. • You will find options such as: 1. Live Chat: Chat directly with a customer support representative for quick assistance. 2. Email Support: You can send an email detailing your issue or inquiry. 3. Phone Support: If available, you can find a customer support phone number to call. 4. FAQs: Browse through the Frequently Asked Questions for self-help solutions to common issues. • Describe Your Issue: When reaching out, make sure to provide relevant details like your order number, item name, and a brief description of your concern to help resolve it faster. Customer support is available to assist you with any problems, inquiries, or concerns you may have
    If you receive a damaged or defective item, follow these steps: • Inspect the Item: Check the item carefully to confirm it’s damaged or defective (e.g., broken, faulty, or not working as expected). • Contact Customer Support: Reach out to our customer support team through the app or website. Provide your order number, item details, and a description of the damage or defect. • Provide Evidence: If possible, take clear photos or videos of the damaged or defective item and attach them when reporting the issue. • Request a Return/Exchange: Based on the issue, you can request a return, refund, or replacement. • Follow Return Instructions: If a return is necessary, follow the instructions for packing and returning the item. You may receive a return label or schedule a pickup. We will process your request as quickly as possible and ensure that the issue is resolved with either a refund or replacement, depending on your preference. Make sure to report the damage within the return policy window to ensure a smooth resolution!
    If you receive the wrong item, follow these steps: • Check Your Order: Double-check the item you ordered against what you received to ensure it's a mistake. • Contact Customer Support: Reach out to our customer support team through the app or website. Provide your order number and details of the wrong item. • Request a Return/Exchange: Our team will guide you on how to return the incorrect item and arrange for a replacement, if applicable. • Return the Item: If instructed, return the wrong item by following the return process. You may need to use a return label or schedule a pickup. • Refund or Replacement: Once we receive the returned item, we will either refund your payment or ship you the correct item, depending on your preference. Make sure to report the issue as soon as possible, ideally within the return window, to ensure a smooth resolution.
    • We are responsible for what we sell. If you are not completely satisfied with your purchase, you can return soft furnishing, accessories/ decor product range to us within 7 days of delivery to get a 100% refund. Any other categories mentioned shall not cover under return policy. Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge, provided seller agrees with the refund or exchange. • Product range that bought online can be only returned in case of manufacturing defect or damaged product delivery and same needs to bought to our sellers’ notice (via phone / email) within 48 hours from the delivered date, or through the app/website of VendorBazaar.net. at support number and email: 6364417222 / vbazaar@iripl.in. ITEMS BOUGHT WITH COUPON OFFER, LIMITED OFFER, DEALS OR DISCOUNTS SHALL NOT BE COVERED FOR ANY KIND OF REFUND, EXCHANGE OR RETURN We do not accept return or exchange of gift vouchers. • VendorBazaar is committed to ensuring your satisfaction with any merchandise you have ordered from us.
    To return an item you no longer want, follow these steps: Log in to your account, raise a ticket to customer support, or contact the support team regarding the product you want to return.
    To track your shipment, follow these steps: • Log in to your account in the app. • Go to your My Orders section. • Find the order you want to track and tap on it. • Look for the Track Shipment button or tracking number. • You’ll be redirected to a tracking page or see real-time updates on your order’s location and estimated delivery time. You may also receive tracking details via email or SMS once your order has been shipped. If you face any issues, feel free to contact our customer support team.
    YES, free shipping is applied on order of above 6000
    In the app, the shipping options typically include different vehicle types for transporting goods based on the size of your shipment and the distance. Here’s a breakdown of the common vehicle options: • 2-Wheeler, duration 1 day • 3-Wheeler, duration 3-4 working days • E- Loader, duration 5-6 working days • Tata Ace, duration 6- 7 working days • Pickup 8ft, duration 6-7 working days • Pickup 9ft, duration 8-9 working days • Pickup 14ft, duration 11-12 working days • Tata 407, Duration 11-12 working days
    NO, you cannot change the delivery address after placing the order.
    To track your order after it has been shipped, follow these steps: • Go to Your Account: Open the app and go to your Account or Order History section. • Find Your Order: Look for the order you want to track in your order list. • Tap on the Order: Select the order to view its details. • Track Shipment: If your order has shipped, you’ll see a “Track Order” or “Track Shipment” button. Tap on it. • View Tracking Information: You’ll be redirected to the carrier's tracking page or see real-time updates about your order’s location and estimated delivery date. Alternatively, you might also receive a tracking number via email or SMS from the shipping carrier, which you can enter on their website to track your order directly.
    YES, you can purchase multiple items in one transaction.
    NO, you cannot edit your order once after placing it.
    To place an order, follow these steps: • Browse or Search: Start by browsing through categories or using the search bar to find the product you want. • Select the Product: Tap on the product to view its details, such as size, colour, and description. • Add to Cart: Once you’ve selected your preferences, tap on the “Add to Cart” button. You can continue shopping or proceed to checkout. • View Your Cart: When you’re ready to checkout, tap on the cart icon at the top of the screen to view the items in your cart. • Review Your Order: Make sure everything is correct (product, quantity, size, etc.) and tap "Proceed to Checkout". • Enter Shipping Information: Provide your shipping address or select a saved address. • Choose Payment Method: Select your preferred payment method (credit card, PayPal, etc.) and enter the required details. • Review & Confirm: Review your order details, including shipping costs and total price, then tap "Place Order" or "Confirm Order". • Order Confirmation: You’ll see a confirmation screen and receive an email with your order details. That’s it! Your order will be processed, and you can track it from your Order History in the app.
    If your payment is declined, here are a few steps you can take: • Check Your Payment Information: Ensure that your card details (number, expiration date, CVV) are entered correctly. Double-check your billing address to ensure it matches what your bank has on file. • Check Your Funds: Make sure your account has enough funds or available credit to cover the purchase. • Contact Your Bank or Payment Provider: Sometimes payments are declined due to security checks or limits set by your bank or payment provider. Contact them to find out why the payment was declined. • Try a Different Payment Method: If possible, try using a different credit/debit card, PayPal, or another payment option. • Clear Your Cache or Try a Different Device: Sometimes, clearing your browser or app cache or using a different device may resolve issues with processing payments. • Check for App or System Issues: If the issue persists, it might be due to a temporary issue with the app. Try again after some time or contact customer support for further assistance. If you continue to have trouble, don’t hesitate to reach out to our customer support team for assistance!
    You’ll know your payment has been successfully processed through the following steps: • Confirmation Page: After completing the payment, you’ll see a confirmation page or thank you message showing that your order has been placed successfully. • Order Confirmation Email: You will receive an email confirming your order, including payment details and an order number. • Payment Receipt: If you paid by card or PayPal, you may also receive a receipt or transaction confirmation from your payment provider. • Order Status: In the app, your Order History or Order Status will show the payment status as "Completed" or "Paid." If you didn’t receive a confirmation or are unsure, you can check your payment method (bank statement or PayPal account) or contact customer support for assistance.
    Yes, you can use a discount or promo code during checkout! Add items to your cart and proceed to checkout. On the checkout page, look for the "Promo Code" or "Discount Code" field. Enter your code into the field and click "Apply”. The discount will be applied to your order, and you’ll see the updated total amount. Make sure your promo code is valid and check for any terms and conditions, like minimum purchase requirements, before applying it!
    Yes, you can save your payment details for future purchases! During checkout, after entering your payment information, you'll be given the option to save your payment details for future use. Simply check the box or toggle the option to save your payment method. Your saved payment details will be stored securely, and you can use them for faster checkout on future orders.
    You can use the following payment methods to pay for your order: • Stripe. • Credit/Debit Cards (Visa, MasterCard, American Express, etc.) • Google Pay • Bank Transfer (if available) • Gift Cards (if supported) • Cash on Delivery • Pay via Wallet
    To save a product for later, Browse or search for the product you want to save. On the product page, look for an option like “Add to Wishlist", or a heart icon. Tap on the option, and the product will be saved to your Wishlist or Saved Items. You can access your saved products anytime from the Wishlist section, usually found in your Account or Profile.
    To add an item to your cart, Browse or search for the product you want to buy. Once you find the product, select the size, colour, or any other required options (if applicable). Tap on the "Add to Cart" button. You’ll see a confirmation that the item has been added to your cart, and you can either continue shopping or view your cart to proceed to checkout.
    To filter products by price, size, or category, follow these steps: • Search for a product or browse through a specific category. • Once you're on the product listing page, look for the filter icon (usually at the top right side of the screen). • Tap on the filter icon, and a list of filtering options will appear with different activities • Select your preferred filters: 1. Price: Set a price range by adjusting the minimum and maximum values. 2. Sort: You can sort according to latest products, alphabetical order (A-Z, Z-A), Low to high or high to low price 3. Category: Narrow down results by selecting a specific category or subcategory. • After applying your filters, the app will show products that match your selected criteria
    To search for a specific product, you can open the app and go to the search bar at the top of the screen. Type the name or keywords of the product you're looking for. As you type, suggestions may appear. You can either finish typing your search or select one of the suggestions. Press Enter or tap the search icon to see the results.
    To delete your account, you have to: • Open the app and go to the "More" options menu. • Select the "Profile" option • Click on the option and delete your account forever.
    Yes, if you forget your password, you can easily reset it. Here's how: • Go to the login page on the app. • Tap on the "Forgot Password?" link. • Enter the phone number associated with your account. • You will receive a verification code to the number associated with your account. • Enter the code and reset your password Respectively.
    To update your personal information or email address, you have to: • Open the app and go to the "More" options menu. • Select the "Profile" option. • Update your name, email address, or other personal details. • Save the changes by clicking "Update Profile".
    Yes, you can log in using your social media accounts! Simply tap on the "Login" button, and you'll have the option to sign in using your Google, Facebook, or other supported social media accounts. This makes the login process faster and easier without needing to remember a separate password
    To create an account, tap on "Sign Up as vendor" on the app’s homepage. Enter your details in the registration form like name, mobile number, email address, and create a password. After verification you can continue shopping respectively.
    VendorBazaar is an online marketplace that connects vendors and businesses with a variety of products and services to help you grow your business. Whether you're looking to purchase wholesale goods or find new suppliers, VendorBazaar makes it easy to find what you need.